CALL CENTRE MANAGEMENT

Your team.
Your companies.
One live view.

Bring your call-centre operations together. See who is working, follow calls as they happen and keep every company's reports in one place.

Your call-centre branding appears once you sign in.

CONNECTED OPERATIONS

Keep a clear view
of every shift.

Logged-in agents, call status and live KPIs.

Manage your team and their assigned companies.

Browse by agent and company. Preview and download PDFs.

YOUR WORKSPACE

See who's logged in, who's on a call and how activity changes throughout the shift.

Assign agents to one or more companies, manage their profiles and control access by role.

Open an agent's folder, choose a company and preview or download their submitted reports.